Plumbing · Manchester, UK
How Northside Plumbing tripled quotes-out without hiring anyone
A 4-engineer plumbing firm moved off WhatsApp and a shared spreadsheet and now sends 3× the quotes with the same team.
3.1×
Quotes sent per week
24 min
Average quote time
£38k
Extra revenue in 90 days
The challenge
The owner was spending Sunday nights writing quotes from Saturday's site visits. Engineers were losing job details in WhatsApp threads with 4 supervisors.
The solution
Adopted Absolutely for all new jobs. Built 15 reusable quote templates covering 80% of their work — leak repairs, boiler swaps, bathroom refits.
The result
Quote turnaround dropped from 48 hours to under 30 minutes. Close rate rose from 41% to 62%. Sundays back.
"I got my weekends back and my revenue jumped. Best decision I've made this year."
Dan Halliday — Owner, Northside Plumbing